Orista Healthcare
Last updated: 22 October 2026
This Privacy Policy explains how Orista Healthcare (“Orista”, “we”, “us”) collects, uses, shares and protects your personal data when you visit oristahealthcare.com, contact us, or use our patient services. We process personal data in line with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where it applies to you, the EU General Data Protection Regulation (“GDPR”).
The data controller is Orista Healthcare, İstanbul, Türkiye. You can reach us about any privacy matter at info@oristahealthcare.com or by phone at 0549 000 58 02.
We do not sell your personal data. We share it only where needed for the purposes above:
Many of our patients contact us from outside Türkiye, so your data is transferred to Türkiye to provide our services. Some of our technology providers, including Google and Meta, may process data on servers in other countries. Where data leaves Türkiye or the European Economic Area, we rely on the safeguards required by law, such as your explicit consent, standard contractual clauses or the provider’s own transfer mechanisms.
We use the following services on oristahealthcare.com:
More detail about the cookies these services use is available in our Cookie Policy.
We keep personal data only as long as needed for the purpose it was collected for. Enquiries that do not lead to treatment are kept for up to two years. Records related to treatment, travel and payments are kept for as long as required by applicable legal, tax and healthcare record-keeping rules. Analytics and advertising data is kept according to the retention settings of the relevant provider. When data is no longer needed, we delete, destroy or anonymise it.
We use technical and organisational measures to protect your data, including encrypted connections (HTTPS), restricted access on a need-to-know basis and confidentiality commitments from our team and partners. No method of transmission over the internet is completely secure, so we encourage you to share medical documents only through the channels we provide.
Under Article 11 of KVKK and, where applicable, the GDPR, you have the right to:
To use any of these rights, email info@oristahealthcare.com. We respond within 30 days. You also have the right to complain to the Turkish Personal Data Protection Authority (KVKK) or, if you live in the EU, to your local data protection authority.
Our website is intended for adults. When a child is a patient, we collect their information from a parent or legal guardian, who gives consent on the child’s behalf.
Our website may link to other websites, such as partner hospitals or social media platforms. Their own privacy policies apply, and we are not responsible for their content or practices.
We may update this Privacy Policy from time to time. The latest version is always available on this page, with the date of the last update shown at the top.
Orista Healthcare, İstanbul, Türkiye
Email: info@oristahealthcare.com
Phone: 0549 000 58 02
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